As we known, the terms of payment is a particularly important thing for international trade. The terms of payment for Sunny Glassware are: 30% deposit by T/T in advance and balance against copy of Bill of Loading. In general, Sunny Glassware releases goods only after receiving the balance. However, in case of special circumstances, what should Sunny Glassware do to ensure the maximization of customer’s benefit.
One of my VIP candle holders customer put out a lot of cabinets in September, and I reminded the customer to pay balance payment when they arrived at the port at the end of September. In this way, customs clearance can be carried out in advance, because we will have a very long holiday starting from October 1st, during which everything will become very difficult and slow.
In the October 2, customer didn't remember to pay, but this time bank is closed, we can't check if there is any order, if we don't release cargo, it will create a high warehouse rental cabinet at the dock, and also will delay the customer's product time to market. Even customers sent me the bank receipt, it is difficult to judge whether the payment has been received, but we still release the products after discussion.
Although this incident has made us take a high risk, as a supplier, we should also think about the customer from the customer's point of view, so that the business can last long and we can grow together.
Sunny Glassware always wants what customers want to ensure that customers profit maximization.
So far, there is not a customer of Sunny Glassware that does not make money, All the customers have good profit and get 30% sales increase every year.
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Chally Xu  +86 755 25643426 sales32@sunnyglassware.com  sunnyglasswaresales |
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